125 King Street, London, W6 9ER, United Kingdom +44 20 7123 4567
[email protected] Mon-Fri: 9:00-17:30

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the Brandlumen website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Brandlumen Ltd ("Company", "we", "our", or "us") operates this website and provides digital marketing, branding, and creative services. These Terms of Service ("Terms", "Agreement") govern your use of our website located at brandlumen.company (the "Service") operated by Brandlumen Ltd.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

2. Definitions

For the purposes of these Terms:

  • Service refers to the brandlumen.company website and all related services, products, and content provided by Brandlumen Ltd.
  • Users refers to individuals, companies, or entities who access or use our Service.
  • Content refers to text, graphics, images, music, software, audio, video, information or other materials.
  • User Content means Content that Users submit or transmit to, through, or in connection with the Service.
  • Brandlumen Content means Content that Brandlumen creates, provides, owns, or controls.

3. Service Description

Brandlumen provides comprehensive digital marketing and branding services, including but not limited to:

  • Brand strategy development and positioning
  • Logo design and visual identity creation
  • Website design and development
  • Digital marketing campaigns and strategy
  • Content creation and marketing
  • SEO and online presence optimization
  • Social media management and advertising
  • Print design and marketing materials

All services are subject to separate service agreements and project scopes that will be provided for individual engagements.

4. User Accounts and Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We will not be liable for any losses caused by any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

5. User Responsibilities

By using our Service, you agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms
  • Not use the Service to transmit or upload harmful, illegal, or inappropriate content
  • Not interfere with or disrupt the Service or servers or networks connected to the Service
  • Not attempt to gain unauthorized access to any portion of the Service
  • Respect intellectual property rights of Brandlumen and third parties
  • Provide accurate and truthful information when requested
  • Comply with all applicable local, state, national, and international laws and regulations

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Brandlumen Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.

Unless explicitly stated otherwise, Brandlumen owns all intellectual property rights in and to the Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You retain ownership of any User Content you submit to our Service.

You grant Brandlumen a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your User Content in any existing or future media.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

8. Payment and Billing Terms

All payments are due according to the terms specified in your individual service agreement or project scope. Payment terms, rates, and billing procedures will be clearly outlined in your project proposal.

We accept payment via bank transfer, credit card, and other mutually agreed payment methods. All fees are non-refundable except as expressly stated in these Terms or required by law.

Late payments may incur interest charges at the maximum rate permitted by law. We reserve the right to suspend or terminate services for non-payment.

9. Service Availability and Modifications

While we strive to provide continuous service, we do not guarantee uninterrupted access to our Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to our users. We may also impose limits on certain features or restrict access to parts or all of the Service.

10. Disclaimers and Limitations of Liability

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Brandlumen Ltd excludes all representations, warranties, obligations and liabilities arising out of or in connection with the information provided.

Brandlumen Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

In no event shall Brandlumen Ltd's total liability to you for all damages exceed the amount you paid to Brandlumen Ltd for the services giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Brandlumen Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by providing written notice to us. Termination does not relieve you of obligations for payments due for services already provided.

13. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

You agree to submit to the personal and exclusive jurisdiction of the courts located within the United Kingdom for resolution of any disputes arising from these Terms or the Service.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: Brandlumen Ltd
125 King Street, London, W6 9ER, United Kingdom
Hours: Mon-Fri: 9:00-17:30

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the updated terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Thank you for choosing Brandlumen for your branding and digital marketing needs.