Privacy Policy

Introduction

At Brandlumen Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

• Name and contact data including your name, email address, telephone number, and postal address
• Credentials including passwords, password hints, and similar security information used for authentication and account access
• Payment data including data necessary for processing payments and fraud prevention, including credit card numbers, billing information, and other financial information
• Usage data including information about how you use our website, products, and services, including your interactions with our website

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, promotions, rewards, and events
• Target advertisements, service announcements, and promotional offers
• Improve the functionality and user experience of our website
• Analyze usage patterns and optimize our services
• Comply with legal and regulatory requirements

Sharing Your Information

Third-Party Service Providers

We may share your information with third-party service providers who assist us in providing our services. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. The types of service providers we may share your information with include:

• Payment processors and financial institutions
• Cloud service providers
• Analytics and marketing service providers
• Customer support and communication service providers
• Legal and professional advisors

Legal Requirements

We may disclose your information to third parties if we are required to do so by law or if you violate our Terms of Service. This includes sharing information with law enforcement, government agencies, and other third parties as required by applicable law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information under certain circumstances
• Portability: You may request a copy of your personal information in a structured, machine-readable format
• Objection: You may object to certain processing of your personal information
• Restriction: You may request restriction of processing of your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously
• Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization

You can control cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, and damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response and breach notification procedures

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

International Transfers

Your information, including personal data, may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

Where we transfer your information outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you either by posting the new Privacy Policy on this page or by sending you an email notification.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: